Novum collaborates and partners with frozen food specialists to bring you game changing technologies such as LEAP™.
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From conceptualisation to consultation to delivery of finished product to meet your bespoke requirements
A recent independent customer survey found that Novum produce some of the most durable and reliable commercial freezers on the global market.
Feedback Included:
- “Low failure rates once installed, very few issues, low maintenance”
- “Consistent reliable robust product with little maintenance in the same size”
Results from a recent survey of Novum customers had a very positive attitude towards our customer service team
Feedback Included:
- “Good people with good attitude”
- “Responsive to requests”
- “Quick to sort problems”
- “Committed to customer needs”
- “Trustworthy”
- “With such excellent service, I know that everything is in hand and I have no worries or concerns. They follow up with production schedules, arrange shipping and service”
100% of customers in the research agreed that Novum can provide them with the service and product to support their business priorities.
These customer surveys were conducted by independent providers Customer Perceptions (October 2019) and Cathy Winston consultancy (April 2018)