Pierre Clos

Pierre is Customer Support Specialist – France at Novum, supporting French-speaking customers with responsive after-sales and service support across the French market.

His background spans customer support, supply chain, pharma logistics, export and compliance, underpinned by international commerce training. This gives him a strong foundation in customer communication, service coordination and the operational detail required to support customers after delivery.

Working with Novum’s wider customer, logistics, production, quality and engineering teams, Pierre helps coordinate service enquiries, warranty support and spare-parts requirements, contributing to a clear and efficient experience for customers using Novum’s refrigeration technology.